Acknowledgements

I am especially grateful to Alex Brown for some of her initial coding of the text-messages which she collected with me and spent a lot of time transcribing as part of her undergraduate dissertation; the full findings of Alex’s dissertation (Brown, 2002) have been presented as Thurlow & Brown at ICLASP8 (Hong Kong, July 2002). I am also very grateful to the participants for their time and messages and would like to thank my colleagues, Adam Jaworski and Debbie Morris, for their comments and insights.